How CleanRun Air Duct Cleaning Johns Creek Was Born in Johns Creek
Back in 2013, the air duct cleaning industry in Johns Creek had a problem we couldn’t ignore. We’d been working in the trade long enough to know what a proper cleaning looked like, and we’d seen too many homeowners pay for something that wasn’t close. The breaking point came one afternoon in late summer, somewhere off Medlock Bridge Road. A homeowner had called us in after another company had been through with a $79 coupon special. The registers looked fine from the outside. But when we opened the trunk line with a scope camera, the main runs were still packed with compacted dust and what looked like years of construction debris. The homeowner had paid for a service, received a receipt, and had no idea nothing meaningful had happened inside their walls.
That was the moment. We walked out to the truck and sat there with the engine running, thinking about how many other homes in Johns Creek were in the same condition. The industry was built on opacity. Customers couldn’t see inside their ducts, so they had to trust. And too many operators had learned to exploit that trust. We decided that day to bring something different to this market. Not a new brand, but a local branch of CleanRun Air Duct Cleaning, an operation that had already committed to photographing every run, before and after, since its first job. We opened our Johns Creek branch to give this community what the rest of the industry wasn’t offering: evidence you could hold in your hand, a flat price agreed in writing before anyone touched a tool, and technicians whose credentials you could verify. That was the promise we made in 2013, and it’s the standard we still work to today.
Tomas Reyes’s Personal Connection to the Air Duct Cleaning Trade
People always ask how we got into this line of work. The honest answer is that it started with our hands, not a business plan. Before CleanRun, before Johns Creek, we were the person friends called when something in their house wasn’t working right. The one who’d crawl into an attic in July, sweat stinging our eyes, to figure out why the second floor wouldn’t cool. The first time we pulled a section of flex duct and found it collapsed like a straw someone had stepped on, something clicked. We could see the problem, fix it, and feel the immediate difference in airflow. That tactile satisfaction, the thing you can touch and test, never left us.
The trade itself found us through a tradesman who trained us in the old way: spend your first month just looking, he said. Don’t touch anything. Learn to read a duct system like you’d read a house’s biography. The galvanized trunk lines in a 1987 build tell one story. The retrofitted flex in a 2005 McMansion tells another. The smell of a system with a dead rodent in a return, the grit of drywall dust from a renovation that never got cleaned out, the way pet hair weaves itself into the corners of rectangular duct. These are sensory memories that don’t fade.
We’ve been at this for over ten years now, and what gets us up in the morning hasn’t changed. It’s the homeowner who meets us at the door skeptical, who’s been burned before, and who watches the scope camera feed with that shift in their face when they see what’s actually in their ducts. Then the after photos. The readings. The written summary they can show their partner. If we weren’t doing this, we’d probably be fixing something else, building something, making the invisible visible. That’s the thread. This work matters to us because it’s honest. You can’t fake a clean run. The camera doesn’t lie, and neither does a static pressure reading.
Meet Tomas Reyes - The Person Behind Every Job
Tomas Reyes is the Owner and Founder of CleanRun Air Duct Cleaning Johns Creek. He holds state licensure for HVAC and duct cleaning work in Georgia, carries full insurance and bonding, and has built his training on a foundation of hands-on field experience reinforced by manufacturer certifications from Abatement Technologies and Rotobrush. What sets Tomas apart from a corporate franchise technician is simple: he’s the one who answers for the work. His name is on the estimate, his license number is on the paperwork, and his reputation in Johns Creek is what the business runs on.
Outside of work, Tomas is an avid cyclist who rides the Big Creek Greenway most Saturday mornings when the schedule allows. That habit of showing up, putting in the miles, finishing the route, is the same one he brings to every job site. He believes a commitment is only as good as the person who keeps it. To every homeowner in Johns Creek who invites CleanRun into their home, Tomas makes this commitment personally: your ducts will be photographed, your price will be flat and in writing, and your satisfaction is the only measure of whether the job is done.
Before
AfterOur Promise to Johns Creek Homeowners
We operate under The Haven Standard, a five-clause code that governs every job we take. H.A.V.E.N. stands for:
- Have it in writing - Clause 1: a flat price for the whole system, a written scope of work, and a written warranty, all signed before work begins. We learned early that a verbal quote is where trust starts to erode, so we don’t do them.
- Arrive on schedule - Clause 2: a real arrival window, a named technician, and a text when we’re on the way. Not “sometime Tuesday,” but Tuesday between 9 and 11, with Tomas or a verified crew member you can look up by name.
- Verified crews - Clause 3: every pro working under our name is required to hold the license and insurance their state requires. We don’t send strangers. We send professionals whose credentials you can verify.
- Evidence on every job - Clause 4: before and after photos of every run, plus static pressure readings and airflow measurements. This isn’t a courtesy. It’s the core of why we exist. A clean run is both what we deliver and the condition we leave it in.
- No surprises - Clause 5: no door upsell, no scope creep, no “while we’re in here.” The price we write is the price you pay. If we find something unexpected, we document it, explain it, and quote it separately. You decide before we proceed.
Our Credentials
Licensing: State-licensed for HVAC and air duct cleaning work in Georgia. We do not publish the license number on this page, but it appears on every written estimate and invoice we provide, and we will produce it on request.
Insurance & Bonding: Insured and bonded. Our coverage protects your property and our workers while we’re in your home. Documentation available before any work begins.
Experience: Over ten years of hands-on experience in the duct cleaning trade, with specialized training on Nikro and Guardsman equipment systems. We have served the Johns Creek market since 2013.
Reputation: Strong local reputation built on documented results. We encourage you to read our reviews, especially the three-star ones, where you’ll find we respond to every concern and stand behind our work.
These credentials matter because air duct cleaning happens inside your home’s hidden spaces, where you cannot supervise. A state license means we’ve met Georgia’s technical standards. Insurance means you’re protected if something goes wrong. A written, flat price means you control the cost before anyone starts. And the photos mean you never have to take our word for what we found.
Rooted in Johns Creek
We’re not a truck that passes through. Our service area centers on Johns Creek, and our daily routes take us through neighborhoods we know by their housing stock and their ductwork. We’ve cleaned systems in Abbington, in the homes off Bell Road where the 1990s builds have metal trunks that hold up but need real agitation to clear. We’ve worked the newer construction near Newtown Park, where tighter envelopes mean any contamination recirculates faster. We’re familiar with the pollen load that hits Forsyth County in early spring, the humidity that settles into crawl space ducts by August, and the particular dust profile of homes near the construction corridors. This is our market. These are our neighbors. And every job we finish with a photo album and a signed warranty is a relationship we’re building for the long run.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Johns Creek, serving Johns Creek and surrounding communities since 2013.